![]() ![]() ![]() In the Duo Mobile app on your smartphone, click Add+, then use your smartphone's camera to scan the displayed QR code.įollow the remaining prompts to complete the setup process. See the image below: Read Troubleshooting Duo Push notification issues on Android devices for more about push notification issues on Android. Duo Mobile version 3.x.x: Swiping down in the Duo Mobile app. Okta redirects to the Duo Universal Prompt, where a user new to Duo can complete first-time Duo enrollment, or an existing Duo user can authenticate using an available method. Click Yes, it's correct, then click Next to see the QR code you'll use in Step 3. Duo Mobile version 4.0.0 and newer: Leaving and returning to the app. Next, click Other options and then I got a new phone, then enter your phone number. On the Duo Authentication window, click Need Help? A Duo Authentication window will pop up if not, start again using a different browser. Next, from your computer, go to the MySCU Login portal, and click on a tile for a Duo-protected application, such as Google Workspace or Workday. Install the Duo Mobile app on your phone from the Apple App Store or the Google Play Store.įirst, open the Duo Mobile app on your phone. Supported versions of Android | Supported versions of iOS More reasons why Duo Mobile is the recommended verification method When you don’t have connectivity, you can generate a passcode with Duo Mobile. Duo pushes login requests to Duo Mobile when you have connectivity to the internet. The Duo Mobile app is fast and easy to use, and doesn't require cell services. Use this Duo Setup Quickstart to get started with the Duo Mobile app. ![]()
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